12/8/20
1 Star is a compliment!
I've lived here for a little over of 2 years and see why there's so many horrible reviews. The pictures gives you a facade of a nice and well maintained apartment complex, that's because they took pictures of the buildings that's right next to the leasing office. The parking lots are atrocious, the parking near the back building has an open sinkhole that's been there before I moved in and only gotten bigger. There's potholes all over the place. Maintenance is virtually non-existent, I hadn't... even settled in for a month before I saw that I'd have to call or go face to face meetings just to get maintenance to do their jobs. I found two huge holes in the apartment; both under sinks (bathroom & kitchen) could of been due to plumbing but they smelled AWFUL and the one in the bathroom was stuffed with a dirty t-shirt. When maintenance aren't being lazy- they're trying to sneak in and scope out (or at least,that was my experience. major reason I moved) Neighbors are thee most horrible, loud at all times of the day and night. I wouldn't suggest this apartment even if it was the only choice.
Review from Apartments.com
7 People Found This Helpful
Property Manager at The Residences at Glen Oaks responded to this review
We're very sorry to hear that your experience did not meet your expectations. The upkeep of our community is important to us and though we regret that this was not more evident during your time here, we'll be sure to utilize your feedback in this... aspect. We would also like to mention that our team does our best to address our residents' concerns whenever possible, while carrying ourselves with high degrees of professionalism, and we utilize our reviews to help us do so. We wish you well in your new home.