1/28/25
Average at best
This apartment complex has its positive and definitely its negatives.
The office staff is very kind and understanding and they always are on top of their communication. They try their best to understand the needs of the community. It is a very quiet and in a pretty safe area. The apartments themselves are nice and cozy as long as you don’t have any maintenance problems as that’s where most of the negatives are.
Upon living here I have had several maintenance issues that have then become a... headache upon getting things “fixed”. It is clear some of the maintenance staff don’t know how to fix some of the requests made by tenants but are being told to do it despite it not being a part of their skill set. We are still to this day dealing with the mess left behind and settling for a problem that looks worse now than it did before. When outside companies are hired to work on bigger issues, things are left messy and damaged.
Some tenants here also do not take care of the clubhouse and gym and it goes unchecked. The gym is average but not clean and has no expectations for cleanliness or taking care of the equipment so most things are somewhat broken, always dirty, and often misplaced.
I would say this is a good first apartment but don’t expect quality fixes or facilities that are super taken care of.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Bexley at Carpenter Village responded to this review
Thank you for your feedback! We’re glad you’ve had a positive experience with our office team and communication. We apologize for any maintenance frustrations and facility concerns. Please know we’re working to improve our repair process and the... upkeep of shared spaces like the gym and clubhouse.
Your input helps us enhance our community, and we’d love to discuss your concerns further. Feel free to reach out so we can work toward a solution.
