MAA 900 Waterford Apartments

In my 25+ years of apartment living, Waterford Forest was, by far, the worst experience I’ve had.

Initially, I was lured in by the beautiful grounds, the amenities, the location, and the promise of a quiet living situation. Sadly, my excitement quickly turned sour. After turning in my move-in checklist, it took over six weeks to finish simple repairs. Talking with neighbors, I learned my experience was not uncommon.

While I was there, the entire staff turned over multiple times, with the... exception of the property manager, Ashton. When I needed something or had a question, new staff rarely had a good answer and often seemed annoyed by my even asking. More often than not, communication with them was incredibly frustrating. I eventually began contacting Ashton directly for most things, even though it was common to wait several days for a response. By the time I moved out, they had just ONE maintenance person for the entire 400+ unit community. And, in an old, mismanaged complex like this one, things are breaking ALL. THE. TIME.

Walking through the grass always required paying careful attention to where I was stepping.

The buildings themselves are old and cheaply constructed. Appliances are either old or cheap, or both. There are no built-in microwaves. Fixtures are basic. These are far from “luxury apartments” as MMA describes.

Walls and ceilings are paper thin. Noise from my upstairs neighbor’s dog and sounds from creaky floorboards made me feel like I was living below a bowling alley. The situation was so bad that I was given the option to move to a third-floor unit (at my own expense and with the requirement that I sign a new lease).

While waiting for my new unit to become vacant, I expressed concern that the previous tenant was a smoker. Ashton said she was “98% sure” there would be no lingering smell. I prayed that would be the case, trusting that new carpet, new paint and running an ozone generator would eliminate any lingering odor. Sadly, my prayers went unanswered. When I walked in, I immediately detected a smoke smell. For a few days, I tried to eliminate it myself, to no avail. However, it wasn’t only a smoke smell - the balcony also reeked of urine, left from the previous tenant’s neglect of his dogs.

This is an EXTREMELY abbreviated version of events. MMA, please don’t bother responding with an apology or an invitation to call your office. You've proven your incompetency is only matched by your greed.

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1st off, they allowed maintenance to go into my apartment before i was finished moving and let them take whatever they wanted. The apartments ARE NOT worth the money. And they are highly unprofessional. Not worth it!

I lived in Cary my whole life and moved out on my own for the first time into these apartments and instantly didn't like the experience. The day I was suppose to move in, the apartment wasn't even ready, and I had to wait for hours for them to replace the carpets and paint. The people in the front office didn't even seem to have our things together and ready after I had sent them everything that was needed in order to finally move in days prior. When I was finally able to move inside, the... apartment was a mess. The bathroom flooring was not caulked and coming up, and the sink's garbage disposal was leaking and damaged the cupboard beneath the sink. I have requested maintenance for the above and it takes them two weeks to come out and "fix" it (after I was sent to voicemail a dozen times and had to go to the front office to ask for some help), just for the disposal to constantly break again. Not to mention the complex's trash disposal breaks every week and there is constantly trash piled up at the entrance. The location of the complex is great, but with the constant disappointments and outdated appliances these apartments have, it definitely isn't worth the asking price. I currently reside in these apartments and cannot wait for my lease to be up to find better. Read More

I wouldn't be caught dead here. I am moving from Charlotte soon and saw this place seemed to be a decent price. I did a quick drive through and it was beyond disgusting. Trash everywhere! I don't even want to look at the apartments anymore. I turned right around to find somewhere else... Wow is all I can say. I wish I could post pictures. This has to be a health code violation.

Hi, I moved in here with my boyfriend. In this time our dishwasher doesn’t work, our fridge freezes almost everything (and it took 6 months for maintenance to do something). The fitness center is super run down with basically no A/C. I’ve woken up to bugs crawling on me and the oven is definitely a fire hazard. Oh not to mention the online paying option doesn’t work half the time and one of those times they threatened eviction if we didn’t pay with a cashiers check (must be obtained from a... bank) FIVE MINUTES TO FIVE. Honestly, there’s nothing good to say about this place please look elsewhere. For your own sake. Read More