MAA Wade Park Apartments

I have been a resident for about two years now and had a great experience. Fedex was unwilling to deliver my package (a very very heavy package might I add) to the front door recently, and maintenance was so kind enough to bring it all the way too me since I wasn’t able to carry it on my own. It just goes to show how much they truly care about their residents and I know I am very grateful!

At MAA at Wade you can expect drug use, poor parking, dog poop everywhere, packages missing or stolen, gates working less than half of the time, trash in the hallways, and unbelievable rent increases.

Luxurious, right?

Upon signing my lease I was very excited to move in. The management had portrayed the complex to be high end and that they provided excellent service. However, on day one, I knew they were lying. First. The garbage is no where near the majority of the apartments and there is only one in my phase, so each time I had to take the trash out I had to put it in my car or walk 5 minutes. Second my ceiling started to leak, and when maintenance came all they did was repaint the leaking area. Third, 90%... of the leasing agents are incompetent and lack key communication skills. The lease statement requires the leaser to notify the complex 60 days in advance of the move out date stated in said lease. Throughout the second half of my lease, I received daily emails about renewing my lease. However, exactly 30 days after I was supposed to notify them I received an email about needing to provide written notification. I accept my mistake in not properly reading that section of the lease. As a result I had to pay a month to month rate of $2000 for an additional month. This complex or company aims to take as much money from you as possible. After expressing my inability to pay that rate, I was met with no compromise, although I later found out that the company had be doing rent payment plans during the pandemic- that would have helped me tremendously. This payment plan option was only offered to me after calling the leasing office three times and sending an email to which the manager called me and was EXTREMELY RUDE. As I mentioned before this complex looks to you to pay for things that are their responsibility. The move out list is riddled with ridiculous requirements such as having the apartment’a carpet professionally cleaned. This is something that could be covered by the property but instead they chose to pay for DAILY landscaping which is extremely noisy and always done in the very early mornings. Overall, in a majority of my commutations with the staff at the leasing office I found that most of them had no idea what they were talking about- information was always conflicting and the office manager was always extremely rude (which I’m sure is due to some underlying racism because I never witnessed her speak to other residents the way she spoke to me ) . Due to this experience I will NEVER live at another MAA property.
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If I could give 0 stars to Post Parkside at Wade, I would. This apartment complex is unsanitary. I discovered a mouse trap behind my oven. I recently presented this to the leasing office and I was told "I apologize that there was a mouse trap behind your stove during the time of your lease. I can ensure you that we do walk all apartments before move ins and after move outs, however, sometimes items can be overlooked." I brought this to the maintenance staff and I was told by the maintenance... team "just throw it away." They did not offer to come and clean it. The leasing office still insisted that I pay a final bill for a "carpet replacement," when I was told our carpet was replaced prior to us moving in. I asked for the bill to be waived due to unsanitary living conditions. I was told since what I owe is a separate issue, then I would have to pay. As expensive it is to live here, everyone should get respected customer service and A CLEAN APARTMENT. Read More

The apartment itself is nice but that's about all. Management of the complex is incompetent. They are not helpful at all and refuse to listen to logic. Packages are stolen from the package room on a regular basis. Will take 3-4 requests for maintenance to actually fix anything. Supposed to be a "Gated" community but gates haven't worked for years. There is dog poop anywhere there is grass. Instead of working to fix these issues the complex is more concerned with people playing music at the pool....

Save yourself the headache and rent somewhere else. Prices are high and not worth it. Read More