Marquis at Silverton Apartments

Unless it’s an emergency, getting maintenance to repair items is a hassle. It’s not done in a timely manner and you have to call and complain to get them to address the issue. I don’t fault the property managers or any staff, nor do I fault maintenance. The people are really nice and they are doing their best. I fault the corporate office for not providing the property sufficient help to this property. This property is older which means more things are going to need repair given the age. N.C.... property laws do not give a timeline on how long a repair needs to be addressed, only “in a reasonable” time frame. So if you are living in an older property such as this one, limited legal protection is given to you . There is value at this complex if you are ok waiting a while to get something fixed. But if you want repairs outside of an emergency done within a week, you probably would want to look elsewhere.

Again, super nice staff trying their best and are probably overworked. CWS (the owners of this property) needs to provide this property more maintenance staff as in my subjective opinion is not adequately staffed given the age of this property. Read More

i would never recommend this apartment to someone.

management is not helpful at all. when i first moved-in around 4 years ago in this apartment, it was good. everyone was helpful, but now this new management do not listen.
i do not like put bad review but i have to.
1. apartment stairs are dirty,.
2. there are COCKROACHES in almost every apartment as they are old build apartments. everyone complains about it.
3. gym equipments- some do not work and dirty. there is literally NO ac/heat in... the gym. all summer, it was hot inside and tough to do gym. it was suffocated. why we are paying so much money?
4.swimming pool is always dirty and it was closed most of the summer. they say that they provide these services but they do not provide it properly. the huge price which we pay, it is NOT WORTH.
5. in the month of july, i was out of AC and they were not fixing it and not taking it seriously to fix the issue it. i stayed WITHOUT ac in the hot weather of july whole month.

i am waiting when my lease get over and move to another apartment. i am very disappointed and sad about the service of Marquis at silverton- apartment.

VERY VERY VERY POOR APARTMENT
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DON'T MOVE IN HERE
I am staying here from last 2.5 years and sorry to say that Management and maintenance are not good. I had been facing issue with broken door for almost 40 days with no proper response or resolution. Kitchen sink was broken and fungus started still no response from maintenance. They just answer but do not solve the problem. They just say waiting for vendor. Earlier management were good. I will not recommend anyone to opt this community.

I lived here for 3 years! When it first moved in it was amazing! Erica was an amazing property manager! Once she left it went down hill!!! I lived with mice in my apartment for months with them telling me I there weren’t mice and I had roaches. They only decided to let me move because I said I wanted out of my lease. It’s over price and not worth it!!

I moved to NC in a rush for work, and Erica and her team were super accommodating. The move in was a breeze, and it continues that way up until this point. Maintenance requests are timely, the neighborhood is kept clean, and everyone here seems happy. Would definitely reccomend to anyone new to NC.