3/6/24
This is a slum
Wish I could post the pictures of the issues I've had from day one. The person that wrote this is a modern day slum complex was not lying. On my move in day the apartment was not cleaned with it being apparent spider webs, dead roaches/waterbugs on the carpet in the bedroom. I actually asked the person doing the walk through with me if they had another unit I could get over this one because of how poor everything look. I vacuumed the carpet before I brought anything into the room and vacuumed 2... canisters of dirt up. I've lived out of my boxes because I haven't unpacked much of anything because the cabinetry in the bathroom and kitchen is terribly old, filthy, and looks like it has mold on it. Again wish I could post pictures here to prove what I'm saying is true.
We've had 2 severe rainstorms in early Jan 24 where the window has leaked into the apartment. When I say leaked I mean 2 towels were completely soaked and if they weren't there the water would have overflowed the bay window and unto the floor. There's obvious water damage and the entire window area needs to be replaced and to address that they sent maintenance to put more caulk on the outer window seal. Band aids. My cousin owns his own HVAC business so he looked at my unit one day and we discovered the unit is as old as the building it seems and has mold on the blower compartment which is what is being blown into my apartment and I'm breathing now. I know it's mold because we did 2 mold tests with a lab result for one of them to give to the apartments so they can replace the unit. That test returned Jan 9 and it's now March 2 with still no communication from them on how they will/or if they will fix anything. Again I have the picture evidence for these claims.
The final straw for me is the fact that I didn't move in here with roaches but seems I may move out of here with them. As I stated earlier I haven't unpacked much of anything because of how filthy everything was well the roaches have invaded my stuff as I'm seeing them in my boxes now and looks like I will be trashing a good bit of my stuff so I don't bring anything with me. The one bright spot about living here is that they were ok with me breaking my lease and us parting ways. I've only been here 5 months and have never broken any other lease for any other apartment complex.
For what they charge find anything else unless you are ok with living in substandard conditions.
Review from Apartments.com
Property Manager at Copper Creek responded to this review
We sincerely apologize for the challenges you've faced during your time at our community, and we appreciate you taking the time to share your concerns. Your experience falls well below the standards we strive to uphold, and we deeply regret any... inconvenience this has caused.
First and foremost, we want to assure you that your feedback has been heard, and we take it seriously. We are committed to addressing them promptly to ensure a more comfortable living environment for you.
We value your residency, and we are committed to making the necessary improvements to ensure a positive living experience for all our residents. We appreciate your patience and cooperation as we work towards resolving these issues.
Thank you for bringing these matters to our attention, and we are genuinely sorry for any frustration or inconvenience you've experienced. We look forward to working with you to address these concerns promptly.