Cyan Mallard Creek Apartments

Horrible complex! We just moved here in August 2024. In September 2024, my car was broken into. We contacted the leasing office and their response was "there is nothing we can do." We asked if they could get nighttime security or security cameras to prevent this in the future, but they refused. On today (November 2024), I get up to go to work and my car was gone. It had been towed because the tow company "couldn't see" my handicap sticker due to the tint in my window being too dark. I am now... forced to pay $370 to get it out. I am so fed up with this complex. Trash is always overflown, the complex constantly reeks of dog poop, and the walls are so thin you can hear what your neighbor is watching on tv. If I could give 0 stars I would.
Like you, we were drawn in by the price and location, but you'll quickly learn that it's not at all what it seems to be. Read More

From the application process to the move-in day was fast and super smooth. Nicole the property manager was a absolute pleasure to work with. She answered all of our questions in a timely manner and got us move in very swiftly. Our apartment is spacious, closets are huge and the community is very clean. Thank you Nicole for helping my family call Cyan our new home!!!

The apartment complex is poorly built. You will hear noise above you and beside you from neighbors word for word. Music is being played extremely after hours. People do not pick up when they walk there pets and also do not use dog leash. Weed is being smoke around the apartments and inside apartments. The weed scent travels into apartments. Valet trash pickup is not being picked up daily and it being charged to be pick up on the lease agreement. People are parking on grounds over 4 days without... parking permits. No parking available hardly ever. Do not waste your time coming here seriously. Read More

Cyan Mallard Creek is one of the worst places to live in the Mallard Creek Area. The residents constantly leave trash on the property in areas other than the designated compactors and trash receptacles. The leasing staff is unprofessional with communications and often confusing. The leasing staff provides very short notice in changes that affect residents in instrumental ways. Relocating to this complex from out of state has been one of the worst experiences.

The staff here goes above and beyond with the care of the residents. I had an issue the other day and Heather Alexis and John made sure that I was well taken care of thanks for the assist.