4/23/24
Cars are often towed, poor emergency maintenance service
I live here and my car got towed in my own parking garage, was charged +$200, had to pay for a Lyft ride to get to the tow company office, and missed time from work. Wasted about 3 hours of my morning waiting for the office staff and tow company staff to come into the office in the morning.
Office manager told me his car was also towed from the lot. I am unable to receive any reimbursement for the tow. The tow company has the freedom to come into the gated lot any time of day/night they want to... tow cars.
I have seen 3 cars get towed this week alone from the lot. Please stop towing cars.
The emergency maintenance line is also useless, if it is after office hours you will have to wait until the following business day.
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