8/13/22
Rude Office Staff.
Nice Apartments, Rude office Staff.
Specifically a lady named Meagan.
She called me concerning packages I had that were not picked up by me. Which is fine, I continued to inform her the chaos of finding packages in the mail room that are not properly placed in the right area of residents last names which many residents have had trouble with.
She goes on to give me a statistic that 99% of mail packages are placed in the right area which is untrue. As to discredit my concern in a rude manner.... I have stood for 20 mins in the mailroom before searching for my package that was placed in the wrong area on multiple occasions.
Office staff needs training on how to professionally create dialogues with residents and be polite towards them. We pay money here we deserve respect without the condescending tones, attitude & unnecessary judgement.
Review from Apartments.com
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