4/3/25
Overall Happy but of course room for improvement
So I will start with the positive. I like diversity. We have it here. Kids, older folks, different ethnic backgrounds. The people that live here are nice, very nice. Love all the pets and love having kids running around. Size of the apartments are very good. Really good location. Okay with the pricing but of course there is all the after add ons that nickel and dime you. My apartment was pretty clean but I did rinse the floor before I moved in. Cleaning staff never rinse floors enough... of soap. I have not noticed any bug issues but it’s only April. So we shall see.
Now, the negative, which is very easy to change. Staff in office, hit or miss. The one that checked me in was less than warm and acted like she hates her job. When I toured I got the impression that here would be more community get togethers, there really isn't and no one checks the friggin app. I don't know how they get away with saying there are granite counters, many do not have that nor updated cabinets or bathrooms. Now the kitchens and baths that are not updated aren’t horrible but they aren’t that great either. Luckily most seem to have updated the flooring so there is only carpet in the bedrooms. There seems to be no insulation in the roof/crawl space area because the second floor apartments get cold. Yes they come with washers and dryers but they really are bottom of the barrel but better than going to a laundry matt. I had to put in a repair request and they showed up promptly the next day but I asked for them to call me first and that did not happen. I want to know when someone is coming that I need for repairs not just show up. They even acknowledge that they had indeed read my request for a phone call to set up a good time. The parking company they use is rude. RUDE. RUDE. RUDE and unhelpful. Luckily when I had a problem with the parking company a helpful staff member for the office was working that day. My wall neighbors I do not hear but the folks below me I hear. A lot but luckily they are quiet at night. So sound proofing is medium I guess. I would recommend this complex and I foresee myself staying a few years.
Review from Apartments.com
Property Manager at The Apartments at Blakeney responded to this review
Hi,
Thank you for taking the time to share your experience. We're happy to hear that you appreciate the diversity and community spirit, as well as the size and location of our living spaces. We understand there are areas where we can improve, and we... appreciate your detailed observations. We're always striving to enhance our community and your comments will certainly help us in that endeavor. Please feel free to reach out to us if you have any further concerns or suggestions.
Sincerely,
Property Manager
Blakeneymgr@cushwake.com