8/25/23
Rude front office
I arrived to tour an apartment, when I walked in the office lady did not speak. I asked if I can view an apartment she said “I need to finish what’s at my desk you can have a seat” without even glaring at me. I sat there for 20 minutes and eventually decided to leave after seeing another woman in her office doing nothing.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Grove at Kernersville responded to this review
We apologize for the negative experience you had during your visit. This is not the standard of service we aim to provide. Your feedback is important, and we'd appreciate the opportunity to make it right. Please reach out to us at (336) 553-7960 so... we can ensure a more welcoming experience and assist with any questions you have about our apartments.