11/12/21
poor communication response to flooding
we experienced a flood 34 days ago and we are still waiting on repairs to be completed. we have been in constant communication with the management team and some how have "slipped through the cracks". this is literally what the management team said to us.
Review from Apartments.com
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Property Manager at Brook Hill Townhouse - Students Save Up to... responded to this review
Dear Robert, we would like the opportunity to investigate your feedback further here at Brook Hill Townhouse Apartments. Please could you contact our team at 919-851-3588. We’ll work with you to resolve any issues as quickly as possible.