MAA Brier Falls

Recently moved here and absolutely love it!!! Updated and clean apartment!! And all throughout the apartment complex is lovely! Staff stayed after hours to help with a code for door problem and fixed ! Can’t say enough good!!

As required, I submitted a punch list upon moving in and only one thing has been addressed. There are so many issues here. Management is only concerned about full occupancy; not keeping tenants. It is impossible to work with them because there is an excuse for everything. Oh, they also charge you a fee to pay the rent. You are charged extra to just make the rental payment online. And of course, that is what they want; it’s a scam. If you are one day late, they also serve an eviction notice… and take you to court. Because they can take more of your money. You are charged twice the regular amount for cable and internet because they have a contract with Spectrum. You are required to buy renters insurance and name the apartment complex as beneficiary and the rates are high. You are charged extra fees for everything. Water, trash, etc. and the trash service here is horrible. One dumpster for hundreds of units and every week you can drive by (it is right up front) and see how nasty the people are. There is always a lot of trash on the ground and overflowing from the dumpster. I asked for several items to be repaired and cleaned prior to moving in; not one item was repaired or cleaned. There is mold and mildew and spider webs in windows. There are large and unsightly holes knocked in the walls where a true drywall contractor would have used the proper tools. Maintenance has come in once, on a rainy day without wearing shoe coverings. They never came back to finish the job. There are so many issues here. I would never have moved here if I had known, but being new to the area, I did not know anyone. Read More

Place is nice looking aesthetically, but don’t let that fool you... the AC cuts off during the summer season more than twice. It was a trail of ants everywhere in our apartment that we just got rid of an I know we didn’t bring them because we was here a year prior before and had no type of insect problem. The terminix spray they used didn’t work so we used our own little concoction an even that took sometime to help clear the problem up. It’s always something at this complex, smh

If i could rate this place a half a star, I would.. and that's because its the only way I'd be able to inform people to stay as far away from this community as possible. Ive had nothing but issues since I moved into this unit. And before you think this is a personal preference, I'd like to inform you that the entire building I live in also hates this place equally as much. There should be an ad posted in bright red letters "Do you like ants? Rather do you like ants living with you, do you also… like living in a unit someone killed themselves in 6 years ago, better yet... do you like paying for a unit thats supposed to have 2 working ethernet ports but only one of them does because we're just too lazy to fix the problem the last 12 months we've known about?! Well come on down to the nastiest community in Raleigh and we'll be sure to have you living in disgust in no time." If that doesn't describe this place im not sure will Read More