Seasons at Umstead Apartments

just moved in a week ago. The Leasing Consultant Bryan has been nothing short of AMAZING. He is very knowledgeable, caring and friendly. He made the move in process smooth and easy.
My apartment is very nice with up to date appliances and even a full size washer and dryer. Oh and I have a screened in balcony which I really love.
I also had the pleasure of meeting Charity the Property Manager. She is an absolute sweetheart, she is kind and customer focused. I love my apartment and the prices... are by far the best value for what you are getting compared to other communities. So if you happen to be reading this
Do not hesitate.. JUST APPLY! Read More

The apartment itself is great and the leasing office is nice but the entire complex has an infestation of “water bugs” aka huge roaches especially in the summer. The bugs are everywhere outside and crawl through the windows, the pipes like the sink and bathtubs. It’s disgusting and the leasing office has said there’s nothing they can do. For this reason alone I wouldn’t live here again. Also the parking is horrendous. Never enough spots and the spots that are there are small/ compact. The pool... also was out of commission half the summer and is small and only 3ft at its deepest. Read More

I lived here for 1.5 years. It started out good but quickly changed. Upon move in I found huge dead (water bugs/ cockroaches) in my apartment. In the summer they literally infested outside. The bugs were literally on the doors and all over the ground. The windows sucked so they would crawl thru the seals of the windows. We even had a mouse in the winter time. I complained to the office but they offered no assistance. I’ve lived in other apartments and never had these issues. With the prices they... are charging now I just think there are better options out there. Read More

I lived at Seasons for several years. The first year drug dealers were operating out of an apartment in my building. The pool area is nice but the pumps break every summer so it fills with algae, hair, leaves, and has a lovely layer of oil on the surface...the management has closed the pool for most of the past 2 summers. Maintenance is overworked with little resources so they have to make excuses. I'm a veteran and a single father. They gave me 2 months' notice that my rent was being doubled on... Jan 1st, 2022. So, in the middle of a school year, I was forced to move my family or pay over $3k/month. My apartment smelled like weed every day because of someone smoking on the floor beneath me and the common area outside my door was always full of cigarette ash from my neighbors. This place is a nightmare. I do not advise living here. They only care about taking your money. They do not care about their tenant's well-being. The only positive is the vicinity of Umstead Park which is nice. Read More

Mislead and lied to. We are moving for another part of the state. We settled on Seasons at Umstead and when it came time to move in we found out the apartment was nothing like expected. So, we backed out and let them know we’d be back to collect our deposit check. When we returned, we were told they had already deposited it and now we must wait to get the check back. Will update if that happens.