10/18/17
Don't do it.
I have been living here for close to two years now, let me start off with the good because its going to be the shortest list on the planet. Its conveniently close to misc areas I enjoy going out to.
So lets begin on the bad!
I moved in and before I moved in I was promised a washer and dryer because I will be on the third floor. There was no washer or dryer. I had to fight for that because it was clearly written in my lease and thr only response they gave me that it was an error and had to void... the lease, but I already had my keys and moving stuff in? Ok. Anyways. I got the washer and dryer, moving on there was an awful dog stench in thr carpets, I got a rug doctor and cleaned them MYSELF and was petrified in the amount of dirt I drug up. The garbage disposal didnt work. Our freezer woukd freeze then thaw out periodically through the week(it STILL isnt fixed) And there was a crack in the wall which eventually they patched. Fast forward to summer of this year, keep in mind I live on the 3rd floor I went close to 2 months with no AC or any compensation towards it until they half fixed it, still does not get below 76°F in my unit. I've requested with the previous management to be relocated because during all of this a HOLE is in my ceiling above my fridge. Since the new management has taken over they asked I give them a chance. September 22nd they were suppose to come out to fix these issues nobody came, no phone call. Missed work. They didnt show up until October 13th while my significant other was working. Said they needed to come back this past Monday because he cannot have people walking around while he is working. We went up to the office and made it very clear he is to be off Monday. Guess who didnt show up!?Them! I called yesterday at 4:40pm only for them to say it was scheduled for today. I told them absolutely not. They have since apologized saying this "fell throught the cracks" and will have someone out. Turns out the fridge needs a thermostat and they have to order a part. So I am now on the 3rd floor in my 76° F apartment with my half working fridge with a hole in my ceiling with them wanting rent paid on the 1st. Don't move here, all I ask is to be moved to a unit preferably on the 1st floor and resume my lease. I am honestly tired of lies and broken promises. I still have a list of other issues that has happened. If you'd like to contact me about my poor experience with the old company and the new. I would greatly appreciate it. Thanks.
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Property Manager at 200 Braehill Apartments responded to this review
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