4/10/25
Verified Renter
0/10 would never recommend. Still hearing scratching clawing and scurrying noises daily coming from the ceiling in all rooms of the unit. Showed a video of the sounds to the Pest control man today he says it could be squirrels in the space between my ceiling and upstairs floor but that they don't address those kind of pest and only address in unit issues. This is impacting my ability to sleep in my unit, have guests, and more. There was a maintenence man who said he would look into it but i... haven't heard anything since then. The pest control man said he would be notifying the property manager. Ive made FOUR pest control request and they keep getting removed from my maintenence list even though the issue had not been addressed.
Review from Apartments.com
Property Manager at Brandemere Apartment Homes responded to this review
Yasmeen, thank you for sharing your experience. We are very sorry to hear that this concern has continued and that it is affecting your comfort at home. We appreciate you bringing it to the attention of our team and pest control, and we want to... ensure proper follow-up takes place. Please give us a call or come by the office directly so we can investigate further and take the appropriate next steps to address the situation. Your comfort and peace of mind are important to us, and we are here to help.