12/2/20
Walls too thin
We have lived here for 5 months and the last 3 months have been miserable. The people they moved in above us have a toddler that screams and stomps around constantly during the day and the adults yell and walk around throughout the night. Multiple attempts to have this situation rectify just get a "we've tried talking to them" from management. To be fair the managers have offered to move us, but if we aren't the problem why do we have to pay to move and pay more for the more expensive unit? As... soon as its in the budget we are moving out.
Review from Apartments.com
23 People Found This Helpful
Property Manager at 19 East responded to this review
Thank you for your feedback. We’re sorry to hear about your difficult experience under the previous management. We understand how frustrating this situation must have been for you. As the new management team, we are committed to making improvements... and ensuring a better living environment for all our residents. Please reach out to us directly so we can discuss your concerns and find a resolution that works for you. Your comfort and satisfaction are very important to us, and we hope to make a positive difference in your living experience.
