4/6/25
Verified Renter
Rear gates are frequently broken. Front gate is mostly open with no one guarding. My building lobby door is often broken. All side entrances to my building can be opened without any key. Once or twice a month I have to call security due to excessive music playing next door during late nights. I have been charged errorneous fees 4 times which I had to call in to get removed. I have to monitor monthly charges each month to check for any discrepancy with the bill. The local staff mostly are... courteous and helpful, but very challenging to get a hold off with the exception of security.
Review from Apartments.com
Property Manager at Arrive Fort Lee responded to this review
Thank you for sharing your feedback User. We appreciate you bringing these matters to our attention.
We understand your concerns about the building entrances and the noise level, and we are working diligently to address these issues. Regarding the... erroneous fees, we are committed to ensuring accurate billing and encourage you to continue reaching out to the team if you experience any further discrepancies.
We are always striving to improve the resident experience at Arrive Fort Lee and your feedback is invaluable to this effort. If you have any further feedback, please feel free to reach out to us at arrivefortlee@trinity-pm.com.