2/24/25
Verified Renter
Tenants are polite and considerate for noises, the location is very convenient. However, it becomes harder to reach out to the leasing office as they sometimes are out of office during office hours without notice.
Review from Apartments.com
Property Manager at 221 Bergen responded to this review
Thank you for your feedback! We're glad to hear that you enjoy the community and its convenient location. We understand your concern about reaching the office and want to assure you that we are always around, though at times, we may be assisting with... package logging or other tasks that require stepping away briefly.
To improve communication, we will be adding appropriate signage to indicate when we are momentarily out of the office. We truly appreciate your patience and value having you as part of our community. If you ever need immediate assistance, please don’t hesitate to reach out via phone or email.