5/15/24
Worst ever
Way too expensive. Really crappy amenities. Hope you enjoy noise because you will hear every single thing from every neighbor around you – there’s even a clause in the lease that you have to have 80% of the apartment carpeted, on your dime, of course, to try to mitigate some of the noise. Spoiler alert: it doesn’t work. management almost never responds to anything and is rarely in the office.
Review from Apartments.com
Property Manager at Vermella Crossing responded to this review
Hello,
We’re sorry to hear about your negative experience and appreciate the opportunity to address your concerns.
We strive to offer competitive pricing in line with the market and ensure that our amenities meet the expectations of our residents. We... apologize if you found them lacking and would love to hear specific suggestions on what improvements you'd like to see.
We understand that noise can be a significant issue in apartment living. The carpeting clause is indeed meant to help reduce noise, and we regret that it hasn't been effective in your case. We encourage you to contact the Management Office to discuss your noise concerns for us to address accordingly.
Your feedback about our management team's responsiveness is concerning. We pride ourselves on being available and attentive to our residents' needs. We have reviewed recent inquiries and are not able to identify who you are for us to reach out to you directly. The Sr. Property Manager Jared Leff would like for you to call the Management Office at 201-428-1524 or by visiting the office to discuss
We value your input and are committed to improving our community. Please reach out directly to our office so we can discuss your concerns in detail and work towards a resolution.
Thank you,
Vermella Crossing Management Team
