9/10/24
Serious about service? Not Quite
Serious about only maintenance calls (or inquiries online). The property is too big for the amount of people working in the office. When you call, don't expect an answer. When they sneak-attack hide fees on you and you try to resolve it, nobody answers!
When giving them your renters insurance information, holy cow! They use ePremium which no matter what you input or upload, it spits an error message back at you. They also don't tell you to do this cumbersome process every time when you go to... renew your lease. Then your hit with a fee that paraphrasing "can't be undone" because there was no call to action (have them tell you or remind you)!
Also, they're old buildings. They're noisy even if you're neighbors are quiet people.
Review from Apartments.com