11/6/23
Do your homework. Not as advertised
Moved in a few months ago. Regret every moment. Had I read the reviews, I would have not moved here. They charge $360 for amenities that are of no use (so basically charging us for upgrades) Media room unusable, terrace? (you need to go through gym to get there, so imagine that) pool room very small and open space. When you enter through Irving St, that Lobby smells. I had one guest over, and I had to spray before they came in because I was embarrassed. Elevator got a new carpet but the... elevator is old and it is not cleaned: you can see that on the edges of the floor as you enter. Garbage in garage is gross. As is on floors where they mistakenly put garbage cans that sometimes are overflowing. Common areas were updated but garbage rooms were not. Rug on some floors smell like dog pee. There is no communication: I saw charges for utility fee, water and sewer recently. All these charges appeared on rent bill with no explanation. (never told about this in the beginning) So whose water am I paying? There is no itemized bill of my usage. And paying for sewer? Never heard of this. Emails are not promptly answered. No professionalism or etiquette. Staff lives on premises so whatever notices are put out there, it is difficult for them to enforce. Garbage is a big issue. My apartment was given to me without being painted and I was told it was. Cabinets are only painted outside, very poorly. White paint chips. They put new hinges yet you can still see holes of old ones. Bathtubs are disgusting. Maintenance does not follow through. Have an ant problem in kitchen. Never knew NJ had roaches. See them in main bathroom often. Tenant front doors are poorly painted. Package room is often a disaster and anyone can come and take your package. Garage doors are old and when you open one, both garages open and stay open long enough for anyone to enter. Sometimes they won't open at all. Tenants are nice, yet some may not be willing to tell it as it really is. Owner whoever that is is busy denying issues instead of Fixing the problem. As a matter of fact, doors are left open, anyone can just walk in.
Review from Apartments.com
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Property Manager at Park Square Apartments responded to this review
Thanks for this review and for sharing that you've been disappointed in your experience and that you've had maintenance issues in your living space. We would appreciate this chance to assist. Kindly reach out at 732-381-5880 and we'd be happy to... offer our help and review this valuable feedback in greater detail.