1/30/23
Don't waste your money
I have lived here for almost 4 years, and the building has become an absolute disgrace. Everything is broken: the garage doors (for what seems like at least a year now), the doors that lead into the building from the garage (since before COVID), the golf simulator (since Sept 2022), the elevators (every week for at least a year), and what's especially broken is the new management company, Veris.
Furthermore, there is no exclusivity for residents. This past summer, I can recall at least a dozen... times when non-residents would take over the pool area. I couldn't even tell you if they were accompanied by a resident. The safety and privacy of residents is not valued here. I cannot wait to move out of this place - they had the nerve to increase our rent by 20% while decreasing the value of living here.
Every other resident I've spoken to says the same things about this place. DO NOT MOVE HERE!!
Review from Apartments.com
2 People Found This Helpful
Property Manager at RiverTrace at Port Imperial responded to this review
We appreciate hearing from long-time residents about ways we can enhance the community and are sorry for any concerns involving the upkeep of our environment and amenities. The community golf simulator computer was replaced, has more golf sites and... features. The garage door and elevators have been inspected and we are waiting on parts from the vendor to arrive. We want to ensure that our residents have full access to our pool and other areas and invite you to reach out to us at rivertrace@verisresidential.com so we may discuss this. Thanks for the heads up!