3/6/25
WARNING
Absolutely horrible staff working at this complex. They will never respond to work order calls and everything in the apartment breaks. I have had a broken washing machine for 3 weeks and they refuse to answer my messages or come by to check on it. I had an inch of water flowing from the washer and they still didn’t come by to check on it. I feel absolutely ripped off by these people in the worst way. DO NOT sign a lease with Arterra Apartments in Albuquerque if you value your money and/or living... quality. Absolutely vulgar negligence.
Review from Apartments.com
Property Manager at Arterra responded to this review
I'm really sorry to hear about your experience with our team and the issues in your apartment. We strive for better service, and it's concerning that we've fallen short here. I would like to help resolve this situation as quickly as possible—please... reach out directly so we can discuss how best to assist you.
Sincerely,
Jessica
Community Manager