Allanza at The Lakes Apartments

Where to start. My refrigerator was not fixed for 8 months. They put a temporary refrigerator that was ancient in the dining area which was inconvenient. I moved out in September 2024. I have been charged for the Oven/Stove that I never used and they are claiming it does not work. I was charged for cleaning when I hired professional cleaners when I moved out. They are charging me for damage to the flooring which I had submitted a service request for. It was not even in an area with heavy foot... traffic; it just came up in a small section due to the poor quality and has a scratch in another area for when they brought the aforementioned refrigerator in. They are charging me for resurfacing the guest bathroom shower where the paint chipped from the cleaners doing their job (never used that shower either). They are charging me for damage to the blinds that fell off every time I did laundry, also due to poor quality. Management and maintenance are unfriendly. Horrible experience, stay away. Read More

Susan Guerra El lugar me parece muy acojedor , organizado y bonito, la atención es excelente .

La sona es buena..pero las precupasiones pir ruido son horribles ablas a la oficina y no te asen caso no resurlben nada yo Pago pir mi tranquilidad y lo l tengo.solo saben pedir rebiod.cuando no se procupas por las sugerwncias de sus inquilinos..ya no se q mas aser donde ir a po wr mis quejas y ellos le vale.no se dejen engañar.esto es tremenda vasura..miren y aberiguen bien Antes de benir a vivir aquy.yo ando como lica buscando otro lugar estoy embarasada y ni eso le important a estox ijos de p... .. Read More

It’s been nothing but issues since I moved in. Work orders take long and half the time maintenance doesn’t even know what they’re doing. Neighbors are loud and inconsiderate. Stairwells are shared so if you have a loud neighbor be prepared to hear them all the time. Loud music at all hours of the night and no repercussions. They don’t care about anything going on. Gates are always broken and cars getting towed. Pools are always closed for maintenance. Don’t live here if you want more problems.

Whenever I come in they are always on point and ready and willing to go above and beyond on anything I need completed! Amazing hospitality!