Aster Blue Diamond Apartments

I rarely leave negative reviews, but prospective residents deserve to know about my experience.

Living here has become increasingly frustrating due to ongoing safety, security, and sanitation concerns.

The most disturbing incident was finding hateful graffiti in my building's stairwell. While management removed it after I reported it, residents were never notified that it occurred or reassured that this type of behavior would not be tolerated. A simple communication acknowledging the incident... and reinforcing community standards would have gone a long way toward making residents feel safer.

The building's key fob entry system has also been inoperable for months, leaving the entrance unsecured and allowing anyone to access the building. Despite repeated concerns, there has been no permanent resolution.

Stairwell #8 has become another ongoing issue. Residents have repeatedly allowed their dogs to defecate in the stairwell without cleaning it up. There have also been persistent odors consistent with dog urine that make using the stairwell unpleasant. This has happened multiple times and reflects poorly on the property's upkeep and enforcement of community rules.

Management has stated that they cannot take enforcement action without identifying the responsible resident, but the limited camera coverage and the unsecured building make it difficult to identify repeat offenders. Better security and surveillance could help deter vandalism, property damage, and recurring sanitation issues.

Everyone's experience may be different, but based on mine, I no longer feel the sense of safety or pride that I expected when choosing this community. I hope management takes meaningful action to improve security, cleanliness, and communication so current and future residents can enjoy the living experience they deserve. Read More

While this apartment complex may seem appealing at first glance, the reality is far from it. The management team here is unresponsive and shows little concern for addressing residents' concerns. We've endured a series of ongoing issues ranging from inconsiderate neighbors to missing packages and have consistently received little to no support. The noise from upstairs neighbors was a constant problem, especially in the early morning hours, yet both the office and security staff were unhelpful,... with security claiming they couldn’t intervene and only management could address the issue though, frankly, neither has shown any interest in resolving anything. If you're considering moving here, I strongly advise you to reconsider. This place falls short in every area, from basic customer service to creating a peaceful living environment. We’re just relieved to have moved on and finally enjoy some quiet. Save yourself the trouble and find a place that values its residents!! Read More

The leasing team and property manager were incredibly helpful in resolving a miscommunication during my move-in process, as well as an administrative issue. They’ve been a pleasure to work with, and I highly recommend considering an apartment here.

Lots to talk about with how bad this place is. Lots of hidden charges for things you cannot opt out of even if they aren’t accessible. For example we pay a fee to use the pool even if the pool is closed. Doesn’t make sense to me but ok. We pay a fee for “common area maintenance” even tho they never provide anything in the common area. Simple things seem to be out of the conversation with the management at this property. Save yourself the headache and live somewhere else, take my word or don’t,... just telling the truth. Read More

From application to move in was really fast. I was able to renew through the app in less than 5 minutes.