Aster Blue Diamond Apartments

Had a great moving experience with Marisela and Clarence. They were extremely friendly, professional and so easy to work with. Both were very knowledgable and helped us in finding an amazing new home! We are so happy to be a part of the Community! Thank you to the entire team for making it such a smooth process :)

They sent an email about painting the parking spots in 2 days. Without any other sort of notice such as a txt, they started towing 20 plus cars all in one morning. I was out of town and there was no way that I could've moved my car. Residents are angry and rightfully so... this cost me $350. I expressed my frustration and have yet to hear back from the management. Just horrible...

Renewal process was quick and easy! The manager, Tiffany, helped me out on any questions I had and got me all sorted on my new lease. 5 star renewal service!

Many hidden charges, including additional and mandatory cable and internet package. Also will charge fees on exit that they will chalk up to beyond wear and tear. After living there 5 years, they levied a $150 fee for a 5 min job to touch up the wall with some paint.

It's incredible. The previous management was bad…
When I first moved in they just handed me the keys.
There was so initial walk-through to check the condition of the apartment together and sign, or any instructions on how to set up anything at home.
Master bedroom window was broken and cracked open, the unit itself looked like it was never fully cleaned, so I had to hire my own cleaner to make it liveable.
The new management BH is so much worse ... they respond to everything late. I have been... suffering from banging and stomping noise from the upstairs neighbors every single day, especially around midnight. They told me numerous time that it was been addressed and fixed, but it gets worse every day. My wife is trying to get pregnant, and this situation has actually affected us in significant ways.
She is having trouble sleeping, as the upstairs neighbor always keeps her up or wakes her up.
I know the management can't control 100% the actions of our neighbor. So we have asked kindly if we can give a 3 months notice for them to find a new tenant and leave just 2 months shy from our full contract commitment, which to me I think we are also being very reasonable letting them know early and enduring those extra months so that we don't affect their business.
After emailing them via 3-4 different outlets to reach them, they haven't written a single reply either considering or acknowledging my request so that we can at least have a conversation about this problem.

After months of trying to figure this out, I’ve finally received the regional managers email. I have sent her 3 different emails in the last few weeks and still haven’t heard anything back. If the regional acts this way, you can imagine the rest of the management here. Avoid. Lee mas