Buffalo at Desert Shores Apartments

Experiencing with very bad service since they changed the management

I love the staff there,They were very professional and knowledgeable and helpful to every need I had

This would be the worst apartment complex I've ever lived. Save yourself and STAY AWAY from this complex.
1. The management team are unprofessional and careless about tenants. When you met some issues and asked for help, you would get nothing from them. They only cared about the acquisition of new tenants, but never care of those who've signed the lease.
2. The soundproofing is very terrible if you are sensative to the noises. The wall is paper-thin. You can easily hear your neighbor's music and... stomping. I was always suffering from upstair loud music and stomping at midnight, even at 3 or 4 am in the morning. Your sleep time can only follow your loud neighbor but not yourself.
3. The neighbors were noisy. When I was trying to ask for help from the management, no one cared about my requests and complaints.
4. There were many and many hidden fees every month. I was charged extra hundreds dollars from them on monthly basis. Some fees are ridiculous. They were trying to charge every coin from your pocket.
5. Before moving-out, the management never contacted me for inspections or instructions on how to return. But when I returned everything I had on move-out day, they even charged me extra days on the rent. Is this ridiculous?
6. They will make up many and many items to steal your deposit. You would never expect to get your deposit from them.
7. The management team changed all the time. They would never follow up your business when new crew being there. So your request would never be solved.
Overall, I felt relieved and lucky to finish the lease and stayed away from this complex. I sincerely hope you would never start the nightmare at the beginning as I've experienced. SAVE YOURSELF AND AWAY FROM HERE.

Once again, the worst apartment complex I've EVER lived!! Lee mas

The pool at this complex is closed, it has been closed since March or April and the management has no intention of reopening it. They claim they cannot get pool pumps, and they have continued to charge residents for pool access. A pool is a necessity in Vegas during the summer; this complex is lying to and ripping off all of their tenants. NEVER move here!!

No one vacuums the hallways. Trash and boxes sit in the hallways and stairwells for weeks. Dirty hand towel sat in one hallway for 4 weeks before I finally picked it up and threw it away. The dumpster is nearly a block away which causes people to leave it in the hallways in the second building. Avoid this place, for the price you’re lying it is not worth it. Currently, there are boxes and trash in one stairwell that has been there for weeks. Pool is closed every other day. The apartment is the... only nice thing about this place. .
Let me not get started in all the lapses of security this place has. I have dozens of pictures of trash and everything else described above. It’s laughable at this point. Lee mas