Citron Apartments

Citron has been a great place to live. They communicate with their residents, any maintenance request is answered within 24 hours unless if it’s an emergency. The 24/7 gym is a bonus

Lived here for a year and am glad my lease is up. As others have stated, mailboxes were broken into quite frequently. I cannot count the amount of times I had to go to the front office to get a new mail key. It doesn't help that the mailboxes are out in the open.

When I first moved in, the apartment smelled like a smoker had lived there or smoke had came in through the vents and settled in that apartment. It was a very strong burnt marijuana smell. I was told it was "New carpet" smell, but... that was definitely not it. It took almost a month just to get the smell out of there.

Maintenance takes a while to complete requests. In addition, some of the maintenance requests were marked as completed when no one had even shown up to fix anything.

For the amount you're being charged here, you'd be better off paying a little bit more at one of the other apartment complexes in the area and getting more space. I understand the surrounding area is getting more expensive, but these apartments are definitely not worth it and outdated compared to the surrounding area. Read More

After being here for 3 years, i no longer feel safe since the new management has taken over. My mailboxes have been broken into, my car has been broken into, stolen car, & there is shady people around at all hours of the night. I can’t wait to get out of here.

Ever since the new management took over, this place has gone downhill lightening fast. The mailboxes are all pried open, cars have been broken into, stolen cars have been dismantled here, homeless digging through trash and the list goes on. We previously had 24 hour security that made the complex feel safe and secure and now I won’t even take my dogs out or throw out the trash at night- it’s too dangerous! Neighbors who have been a resident here for over ten years are breaking their leases and... moving out. We might just do the same. I hate being scared in my own home! Changed lease agreement to nickel and dime residents on things light parking lot lights, amenities (which have been closed for MONTHS! You can’t even make reservations like at some other complexes. They are just CLOSED, yet we are still paying maintenance fees?? Ridiculous). The 5 star reviews are either before this complex changed hands, or clearly written by people who work in the office. Everyone deserves to feel safe and secure in their home, without worry what extra fees will pop up each month in addition to everything else. I can’t wait to leave!! DO NOT MOVE HERE Read More

Since the new company has came in they run these apartments like spirit airline. Your rent will be one price but they nickel and dime you. No security and no one in the office ever knows the procedures due to new employees. I lived here for years and never had an issue until this company took over. Pinnacle management is something I will forever look at and avoid renting with anyone managed by them.