La Serena at the Parque Apartments

I moved into my apartment in September 2021 and my stay was ok until the manager repeatedly harassed me about little things. Even after it was corrected, he would find other things. Manager Carlos M was professional during the leasing process but it quickly changed after two months. The building maintenance staff always answer service requests quickly and efficiently whenever I've contacted them for fixes. The apartments community is beautiful, but my experience was not good.

This property has been my home for over the past two years, and I have had a wonderful time living here so far. The most important things to me when renting from a property such as these, is that it needs to have a few amenities. These include, friendly staff, management, and neighbors. This place has all of the above.

When it comes to quality and upkeep of the property, you can really tell how much work the staff puts into keeping the properties looking nice and neatly kept up. From the... vegetation around the property to the insides of the units. The staff really takes their time, to make sure everything is working correctly. If ever I had a maintenance issue, it was resolved and taken care of promptly. They even helped install my tv on the wall. I regularly go and chat with the management staff just to see how they are, they are that friendly.

The units themselves are unique, they are single story almost completely detached from the other units. This allows for you to be just a little louder when watching movies since you aren't connected directly next to another unit. The other awesome amenity of the 2 bedroom units is that the patio is completely private, and that allows for a more intimate lounging area. The patio is out for everyone's business with the 2 bedrooms and that part really sold me on the place.

Overall, I am very impressed. There is little if any crime, and if there is, I don't ever have the feeling of not being able to walk around just to walk around the complex. I fully recommend La Serena at the Parque to live at.

Regards,

Andrew Read More

I'm overdue with this review of La Serena @ the Parque. Moved here from Los Angeles April 2019 and my stay here has been a pleasant adjustment. Managers Carlos M and Dianne F have both been professional and accommodating during the leasing process and since my move-in. Couldn't have been more human. The building maintenance staff -- Jim and Mark -- always answer service requests quickly and efficiently whenever I've contacted them for fixes. Because they maintain the apartments so well, never... anything major. Also, I cannot forget to thank Landscaper Rafael making sure La Serena always looks good. Read More

lovely place to live...super service and personnel! "a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise. The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are clean and rarely crowded and the pool area is lovely. I could not feel safer anywhere else.... beautiful and cute buildings with patios. FOR your doggie...a sweet - green well... kept doggie park nearby inside the community... Amazing groundkeeper. Very convenient trash areas for each section, ample parking for your guest ... Perfect size community. I feel all the cars are safe here as well ~ regardless if you have a brand new car or not " LOVE LOVE LOVE it here! I very much recommended this Home Style community! Read More

I just moved here 2 months ago I’m really satisfied with the place. Big space the apartments are beautiful inside. Management is really nice and polite. I will recommended 100%. Quiet, clean, nice neighbors.