9/3/22
HORRIBLE CUSTOMER SERVICE
Saw this space, was ready to sign a lease, paid the $750 deposit and haven’t heard back from them after countless attempts. Now I’m trying to get the deposit back but there is no way to reach them. So shady. They showed us apartments which we were later told they actually are not available. Such a mess.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Mason responded to this review
Thank you for your review. We're sorry to hear that you have had difficulty reaching us. At your earliest convenience please contact me directly and I'd be happy to speak with you regarding the status of your deposit.
Sincerely,
Robert P., Community... Manager
themasonmgr@cushwake.com