10/14/24
Mouse lovers dream
Clarendon Heights has a serious mice problem that maintenance refuses to fix properly. They only offer temporary solutions, so I’ve ended up paying for pest control myself. Management needs to step up.
Review from Apartments.com
Property Manager at Clarendon Heights responded to this review
Thank you for being a long-time resident. We apologize for the pest control issues that you have experienced. In reviewing your units’ files, we found that Pest Control has tried to address the problems only to be prevented, due to tenant... non-compliance. They were unable to do what was required as there was too much clutter in key areas. It is essential to communicate back to the office as well when they reach out to communicate scheduled appointments and give you the prep information for pest control. When you asked the office for glue traps, they did not have any on hand. You chose to go purchase some. Our Maintenance group takes pride in acting quickly to resolve all resident work orders. Please contact the office to further discuss the issue.