2/13/25
Total scam
The management company, PMA, are absolute scam artists. They hired one man to do all the maintenance, cleaning and upkeep in the building, so it's never clean. There's pet urine, fur, mud and more all over the floors every day. They don't heat the lobby even though they are gouging you on rent. The finishes are cheap and haphazardly done. This building is a great example of how you can get taken advantage of. None of the security or amenities they offered are real, in fact the building gets... broken into on a regular basis. They don't value people here, they just want your money. Take it somewhere else and be treated like a human
Review from Apartments.com
Property Manager at Utica Steam Cotton Building responded to this review
Dear Resident,
We take all feedback seriously and strive to provide a well-maintained and secure living environment for our residents. However, we have no record of these concerns being reported to our management team. I can verify that the building... is secure and monitored by a professional company 24/7. Please report any and all emergencies at the time of occurrence.
Our building is a popular and well-maintained community, supported by a dedicated team of three on-site staff members who work diligently to ensure cleanliness, maintenance, and overall resident satisfaction. Additionally, we offer 24/7/365 support, and any issues reported directly to management are promptly addressed. Please reach out to us directly and we would be happy to introduce you to your on-site team at 600 State Street.
In fact, we encourage you to reach out to our office so we can address any concerns you may have at any time. Your comfort and experience are important to us, and we would appreciate the opportunity to assist you. Since your review was anonymous, I cannot reach out directly. I hope to hear from you, and I may be reached at 315-422-2086. Thank you!
