4/6/21
Find another place to live
For new residents, especially given the rent prices listed for new leases, I would recommend finding a different place to call home in the Eastgate area and stay away from properties owned by edward rose and sons.
Here are some of my experience over 4 years.
Apartments are loud, there is no/very little insulation between units to reduce noise. Also be prepared to have consistent prepare requests because things arent properly fixed, ie, the A.C. will most likely be broken at the beginning of... every summer.
Maintenance has entered without notice on at least 1 occasion, or let a 3rd party in without notice while no one is home.
The internet is extremely unreliable and both parties due nothing to resolve issues while lakepointe decides to charge more for this service.
Forced use of their brand new package hub, which is an inconvenience to most residents who have now have to go and carry heavy packages a quarter mile that were previously delivered to their door. This is also concerning due to the fact we are still in a pandemic and its forcing residents to be in close quarters to get mail.
Review from Apartments.com
Property Manager at LakePointe Apartments responded to this review
Thank you for sharing some of your experiences as our resident. We regret to hear that you are displeased with our team's assistance and our internet and package services. If you are willing, we would like to speak with you directly about your... concerns and determine how to best address them, so please call or stop by the office soon. We appreciate this opportunity to help improve your satisfaction.
