1/4/19
No working oven. Management and corporate are no help
My family and I have lived her for less than 6 months. My oven hasn’t worked right from day 1. The property manager insured us a new or gently used oven ASAP. Almost a month later, we still don’t have a working oven. I went over the property manager’s head and spoke with Sarah from corporate. She insisted a phone call back the same day. A week later and corporate at PLK COMMUNITIES and the property manager Ashleigh have done nothing. Not even called. So we went through the holiday with NO OVEN.... Also, the property has roaches!!! Terminex has been here several times. They made the office aware of the holes where they were coming in and suggested the seal them. They haven’t come to do that either. There was a roach INSIDE MY REFRIGERATOR!!! Absolutely unacceptable!! I am extremely disappointed with this property. They suck. I just want a working oven and no roaches. That seems to be unobtainable here.
Review from Apartments.com
13 People Found This Helpful
Property Manager at Waterstone Place responded to this review
Thank you for reaching out with your concerns. We strive to maintain a clean and pest-free environment, so we're alarmed to hear of any unresolved maintenance requests or problems with pests in your apartment. Our team is committed to addressing... residents' issues promptly and professionally, so we are investigating your feedback. Please accept my apologies for any distress these issues have caused you, and call me at 513-561-5080 ext. 160 so I can speak with you directly. Thanks in advance for your time!
