10/28/22
HORRIBLE HORRIBLE HORRIBLE
I applied to move here, never heard back if I was approved or not. Regardless they took the damage deposit. $700 that I am not able to get back. THEY NEVER CALLED OR ANSWERED THE PHONE TO LET ME KNOW OF THIS SITUATION. I moved to Cleveland nearly 3 months ago and have been disputing this charge with the bank and they will not give me the money back. The customer service at this rental property is awful, rude, and they hardly answer the phone/email. Do not waste your time even considering living... here, better yet don't even apply because regardless they will take your money without letting you know if they are going to approve you. I called nearly every hour daily when trying to get information because I was moving to Cleveland very fast for a new job and they were of no assistance when that is there job. I REPEAT DO NOT EVEN CONSIDER THIS PLACE TO RENT!!! YOU WILL REGRET EVEN APPLYING FOR IT!!!!!
Review from Apartments.com
3 People Found This Helpful
Property Manager at East 4th Street responded to this review
I'm so sorry to hear about your horrible experience. I do not believe you have the correct property. East 4th Street does not a $700 damage deposit, so perhaps you have us confused with another location.
Please feel free to contact our leasing... office at (216) 589-1111 for any questions.