1/3/24
Poor management
I lived in Innova for 3.5 years, and the quality of the apartment complex significantly decreased since management changed last year. I terminated my lease halfway through and moved to a different place. The elevators are constantly broken, the A/C is shut off during the winter and the apartments are extremely hot. The security is poor, as the parking garage is open for anyone to walk into, and there is a public parking lot behind the building that frequently attracts young people that shout and... play loud music at night. While the maintenance and concierge staff were always cordial, the new leasing managers are unprofessional and disrespectful. 10/10 do not recommend.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Innova responded to this review
It is disappointing to hear that you had a poor experience. The new Management Team is dedicated to providing excellent customer service. We value the opportunity to serve you better. Please consider us for your future apartment accomidations.