Waterford Pointe Apartments

In my experience, this complex will nickle and dime you for every possible thing. I only lived there for 2 years and they raised my rent significantly both years despite not improving anything else about complex. In fact, there was construction outside of the only entrance to the complex for the full 2 years I was there yet they still felt the need to raise the rent with little to no justification.

I also experienced poor communication with management. I typically had to call/email multiple... times to get an answer from them about any kind of issue. For example, when I moved out, they charged me for not cleaning out my fridge and when I tried to email them asking about how to pay the bill, they never responded and instead sent it to a debt collection service.

I would personally not recommend this complex to anyone. Read More

This place is fairly cheap. Cheapest area in Hilliard/Galloway location. However, the staff SUCKS at communicating. They only care for about getting money then actually caring for their tenants. I put in a work order a while ago and was never notified of someone coming to fix my bathtub. My sister advised me maintenance man told her he came to fix it but he was scared at first cause my dogs were out of their cage roaming around their home. I was never given a 24 hour notice when that happened.... When I moved in my bathroom sink had duct tape on it and maintenance man said it’s fine it’s not leaking I don’t need to fix it. Walk through was done and was stated it be fixed. Few months later, still not fixed. I put in work order. I got a call today that maintenance couldn’t come in because once again my dogs were not in their cage. I asked the man where my 24 hour notice was because I was not provided this, he could not answer it. I do not like the fact that my apartment, my home, is being entered in or attempt to being entered in without providing me any notice! If living in Columbus was not so expensive I so would not be living her anymore due to staff being very unprofessional and rude. Maintenance dude was disrespectful from the beginning of meeting him. Read More

The employees at the office are wonderful. I have lived here going on 3 years. The neighborhood is so quiet and nice. My grandkids love to visit to watch the ducks in the pond and walk around. Its a great place to live.

A Horrible place to stay. Management is horrible!! The owners need to fire the managers in the office. Everything will be fine before you sign the lease. Then all hell breaks loose.

This place is a horrible place to stay! Unprofessional staff on all levels. Think twice before staying here. They start off nice until you sign the lease!!!