Hilliard Station Apartments

It does not surprise me in the slightest that this place has a 2 star rating.

My boyfriend and I applied here around 2-3 weeks ago. They emailed me saying my boyfriend’s form of income was not coming through. I sent it multiple times again with no response for days - a week. I finally drive up there and get everything uploaded.

After multiple attempts to reach out to them after doing so they finally respond stating that we make $80 less than 3x the rent but would be happy to accept another... form of income. I responded that I actually do have a side form of income through the same owner I work hourly for, but I worry your manager would assume it’s a lie due to me just now bringing up this form of income. He assured me I could send in a letter from this owner stating the arrangement of my employment with him.

No response again for days. I learned the trick. Always hit 1 for “interested in leasing an apartment” because if you hit 3 “speak with someone in the office” it’ll immediately take you to a voicemail that they don’t ever answer to. So today I hit “1” she pushes my application ahead just for them to tell me my form of income appears to be a LIE!!! WITHOUT EVEN CONTACTING THE OWNER OF THE BUSINESS TO SHOW ANY OTHER FORM OF PROOF.

I have never had this happen to me until hilliard station apartments. Bottom line I was BLESSED with a denial from this place. DONT LET THEM TAKE YOUR MONEY AND NOT RESPOND TO YOU OR STATE THAT YOUR PROOF OF INCOME IS A LIE WITHOUT FURTHER LOOKING INTO IT Read More

We moved in from out of town and Juan helped us with our move-in. He made sure that we knew exactly what we were getting and made it as easy as possible. The move couldn’t have went smoother. The price was right for our budget and the area is lovely.

I had a fantastic experience working with Juan as my agent. They were professional, attentive, and went above and beyond to help me find my home. I highly recommend Juan to anyone looking to buy or sell a home. Thank you for all your hard work!

This property has been throught the ringer with different staffs coming and going and usually could never get anything done, but this new staff works above and beyond. I have not talked to everyone in the office, but I have talked with Kairstan the most, and shes always a delight she really listens to your problems and tries to help in the best way she can

This place is an absolute joke. Believe all the bad comments you see because it is very true! This place needs an entirely new staff. When I visited the property, even one of the staff members said “do not move here, you won’t be happy”! Two staff members quit while I was waiting to be approved. Also, they will take your money and never return it if you don’t move in. They will never answer the phone, emails, or any requests. Please save your money people.