LC Hilliard Apartments

We have lived in the community for about 3 months and have had a wonderful experience. When moving in, we inspected the apartment and discussed issues with the management team (Emily has been AWESOME). They fixed all of our issues with a very quick turnaround, we were so impressed. Even with getting a couple appliances replaced due to issues, our issues were solved very timely and to our complete satisfaction. They maintenance staff (especially Devin), has been extremely helpful, friendly, and... respectful when entering the house to help complete our requests. The management has actively checked in to ensure that our problems were solved satisfactorily as well! We love that they have recycling pick up, trash gets picked up right from your front door, there is an awesome trail around the complex, and the location is spectacular! We are so happy with our home!! Read More

We enjoy living in LC Hilliard and like the townhomes here. Previously we lived in a one bedroom with neighbors above us and we heard them all the time so we had to leave. I can’t speak for the one bedrooms here, but we love our townhome. It’s great for us and our dog and we enjoy The Goat as they deliver and it’s close. Our townhome makes us feel like it’s our house and we are very content with this place. We will be here for a few years for sure! Would recommend this place.

Upon moving in everything seemed wonderful. Located in a nice area, close to work, great looking apartments, nice common area with a bar and gym.
However, all of that is completely ruined once you take a deeper look. Apartments are cheaply built, bar tops are made of plywood, cabinets have laminate on them that peels, appliances are cheap and constantly break, patio doors don't lock, wiring is bad (electricity didn't work in my bedroom for the first couple of days when I moved in),... etc.
All of this is pretty bad, but the worst thing by far is the fact that this place is owned by a greedy penny-pinching company that will squeeze as much money possible out of you (LC). Not to mention that this place is partnered with Nationwide Energy Partners, which is the shadiest energy provider in Columbus. I'm being charged almost 300 a month for a one bedroom!
The only good thing is that maintenance and the ladies up front are really nice and helpful. It's not their fault LC charges ridiculous prices for cheaply made apartments and is partnered with the shadiest energy provider in town. I wish I would've done more research.
If you're looking for a nice place in the Columbus area, make sure to avoid LC and ALWAYS ASK MANAGEMENT WHO THEIR ENERGY PROVIDER IS (if it’s Nationwide, leave as soon as you can). This will save you a lot of money and heartache.
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The apartment itself is good. But the fact they charge you for carpet replacement after you move out is a joke.

The good:
- Wood floors and three stories are nice
- Conveniently located near grocery stores and the freeway
- Relatively modern
- Residents and staff are generally friendly
- The Goat is a nice place to have dinner within walking distance
- Attached garages for a car or extra storage
- On site workout facility wasn't huge, but enough to meet most needs


The bad:
- There was a persistent smell of smoke in the bedrooms. I submitted several work requests and finally gave up on getting it... corrected.
- This was also true with fixing blinds. I finally gave up and just did them myself
- Related to item 1, my neighbors smoked cigarettes and pot on the balcony and the odor would be sucked up by the air intakes and was often noticeable in the apartment.
- The three level layout is nice, but in order to keep the bedrooms from being boiling hot, I had to keep my office on the first floor freezing. I ended up buying a space heater, which significantly impacted my electric bill.
- The microwave handle broke in the final few weeks and I forgot to put in a service request. I was charged $200 even though the mounting screws were fine. I wish I would have just glued the broke piece back together and grabbed a screwdriver to remount it myself - would have taken 10 minutes.
- Some common external maintenance items, such as cleaning baked on dust on the AC air intake, had to be initiated by me.
- Paid $50 a month for a pet fee (so around $1000 total), yet had to pay $700 in damage for carpet on a landing (15 sq feet, perhaps) and also in the office area. Not sure what the $50 a month was for (no on-site dog park and periodically dog poop bags couldnt be found in the provided areas).
- The complex is close to railroad tracks and the freeway and you are exposed to the associated noise.
- They advertise that part of your rent can be used to buy a house, but this is only if you go with their selected real estate agent.
- Walls are thin and the enclosed nature of the buildings can lead to a lot of noise when people are partying on the balconies.

The apartment is pretty standard. The three levels was a nice way to have separation. The price is high for what you get, but probably in line with other places in Hilliard. The community was nice, though quite a bit of turnover. In retrospect, I would have picked a different place to live.
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