Van Buren Village Apartments

Don’t suggested living here. Moved in in November and have been complaing of my master bedroom/closet smelling like cat urine. They come out to do the bare minimum to try and correct the problem which doesn’t work. Email them back stating it still smells like cat pee with no response. On top of them previously cancelling a work order in regards to it. Because they didn’t want to deal with it. Then on a Sunday my kitchen sink is Clogged and not draining but they won’t come fix it. They suggested... that I just clean my BABY bottles in the basement sink that’s absolutely disgusting and old. Maintenance is a joke. There answer to most repairs is to just add caulking. Replaces the baseboards in the closet. Then add 2 inches of caulk so you don’t have to replace the floor. Read More

I have been living at Van Buren for a year and a half. I only have positive things to say.
Location is excellent. Close to downtown Dayton, easy access to HW. The townhouses are well kept, with maintenance responding to every need I have had. The grounds keeper keeps the property nice and enjoyable to walk!

The property manager and excellent staff are the nicest people and I have only had wonder experiences with them. 10/10 recommend.

Overall opinion:
Not worth the money. Units are overpriced for what they are - the buildings and living spaces are definitely showing their age and are not well maintained. Front office staff has been rude and unhelpful on multiple occasions, when we have called in about issues at our unit. Maintenance does not do quality work and service-requests are not adequately addressed (and issues are often never fixed).

Examples:
1) The smell of marijuana from a neighboring unit we share a wall with... constantly floods our own living space and is unbearable - this was reported to the front office; however, they were not willing to do anything to remedy the situation. We continue to have to deal with that overwhelming smell in our own home, and our family/friends comment on the smell when visiting.

2) Maintenance makes excuses for why work cannot be completed, or an issue cannot be fixed. One example is that our unit constantly blows a breaker when more than one outlet upstairs is being used - the response from Maintenance was essentially that they would be unable to fix this and we would have to deal with it, because the equipment in the unit is so old they would be unable to get parts. To this day, the issue continues, and we just try and work around it.

3) The appliances (refrigerator and gas stove) that came with the unit are old and in rough shape as well - the worst possibly being the gas stove, which is scratched up and has a few rusty areas/tiny holes. Every time we cook with the oven, it also sets off the smoke/gas detector alarm. We have had Maintenance out to look at everything, but it continues to be an issue and concern.

4) There are always stray pieces of trash from other neighboring units littering the grounds behind the building, where the rear entrances to the units are. We frequently have to pick up trash that has ended up near our doorstep. Read More

they are friendly and helpful during application process but if you get denied they will stop responding to calls and emails until its time to cancel your application ultimately cancel your application

I honestly don't understand all of the negative reviews about Van Buren. Quite Frankly - this is one of the best places within the Kettering Ohio area that doesn't break your bank in terms of rent.

Management has been absolutely amazing (Especially Stephenie and Lily , and also Janice who was recently promoted internally as she should've been. GO JANICE!!!) - They're patient, kind, always willing to work with me on anything and are just there for me on everything.

Maintenance has been... absolutely stellar. From my viewpoint - what makes or breaks an apartment complex is the quality of the maintenance crew. All maintenance associates (especially Luke and Chelsea) have been more than helpful on anything I ever needed from plumbing to my gas stove not lighting up. Even on-call - they are there for you.

I am recontracting another year with Van Buren as the rent raise has been far more than reasonable compared to my previous apartment complex.

If you can get past the lack of nice Amenties (pool , gym, etc) - then this is one of the best places.

Continue making Van Buren into a Utopian complex for 2024 and onwards!

Sincerely - Nick J. Read More