9/5/20
Cheap and it shows
I rent a one bedroom, one bathroom apartment and have been here for almost 3 years.
This place is a great price and decent size. The neighbors are friendly and staff is usually responsive. However, many things do not work. Living here for almost three years the refrigerator stopped running in the middle of the night, but the 24/7 maintenance came and brought a new one right away, both the bedroom and hall closet doors have come off their tracks, The bathroom door does not close all the way,... the screen door to the balcony does not line up with the wall which lets bugs in, the AC does not work, the thermostat is adjustable from your apartment, but the temperature doesn’t change, we have had ants multiple times (each time getting rid of them using ant traps to kill the queen), we have also found multiple dead bees in the windows, the floors and walls are extremely thin - so thin you can hear your neighbors snoring or using the restroom, and cigarette smoke keeps sleeping into our bedroom (we are not sure if it’s coming from outside or through the vents because it comes in when the window is open and when it is closed).
Overall, it is not the worst place to live, but the location is a bit far for me from any highway and the friendliness of the neighbors are staff are a nice perk. The building itself is just too old.
The washer/dryer also shrinks clothes and only accepts a laundry card that you must refill with cash only. This can only be refilled in the building where the leasing office is and you can only get in (if you don’t live in that building) during office hours so the leasing office can buzz you in.
The apartment also has small cracks/holes in the walls, letting bugs in. Other than the ants and bees, we’ve had silverfish and centipedes coming through the holes.
My biggest complaint about this complex is the amount of tenants that smoke cigarettes. It is a huge downside that you are allowed to smoke in your own apartment, because it seeps into other apartments. I had to buy two air purifiers to help this and can still smell it coming in.
The only reason I haven’t left yet is because the price is so cheap and the people are bearable.
Review from Apartments.com
7 People Found This Helpful
Property Manager at Oak Brook Gardens responded to this review
Thank you for sharing your feedback with us. We appreciate all of our residents’ insights, though we regret that you have been less-than-satisfied with your time here. We are always happy to provide assistance with your concerns, and encourage you to... contact us at your earliest convenience to discuss. We look forward to hearing from you!