2/8/25
Please keep video and photo records prior to move out
New
*PSA: Please keep video and photo records prior to move out*
I was charged over $2k in move out charges for new appliances such as washer, range and bathroom counter tops. I lived here for under a year (8 months because I bought a home). My home at Powell Crossing would quickly build mildew/mold because I was on the first floor, and the pH level in my water was awful. Because of this, I had to bleach and clean my home at least once a week. My home was kept tidy and clean for majority of the... time. I believe these charges to be unfair and unreasonable. I have reached out to Management and have yet to receive a response.
For legal purposes, this is just my experience as a resident here and my personal opinion. As someone who has been a Property Manager for over a decade in other communities, my experience here went from Great to Awful. The area is amazing. Maintenance staff always complied and were very thorough with every request made. When calling into the office, there isn’t a sense of hospitality. There has been multiple times I have called into the office and provided an issue, the office will then say they will call me back and proceed not to do so. I waited 2 weeks regarding an issue until I had to call back and follow up. I have trouble reaching out to management or the office. No names are ever provided in any documentation as if the staff is hidden behind the Management company name. Please read all reviews regarding Powell Crossing and see the correlations regarding move out.
As a former Property Manager, I would never create revenue by unreasonably charging egregious move out cost.
Review from Apartments.com