10/2/24
DO NOT RENT FROM CAMPUS LODGE!
Wish I could give ZERO STARS! DO NOT RENT FROM CAMPUS LODGE! We have had the absolute worst experience with them! We are out of state so our daughter had to move in by herself the Saturday before classes start. When she arrived to move in, her apartment was not ready for move in. It had NOT BEEN CLEANED and 4 girls were moving in and starting classes the next day. On top of the entire apartment being disgusting their oven did not work and the washer and dryer did not work. It took weeks to... get anything fixed so they could not wash and dry clothes or cook for weeks. Furniture, cabinets and blinds broken. The carpet was covered in stains. We had to hire a cleaner just so the girls could move in and they are refusing the reimburse us for it. My daughter's car has been broken into 3 times. They had a homeless man hanging out in their stairwell. They had to call the cops to have him removed. He had bolt cutters and drugs in his backpack. They have rodents living INSIDE the apartment. Reported it a week ago and no one has gone to fix the situation. They have seen pest control on the property twice since but no one has handled it. They have caught two rats in the last two days INSIDE one of the girl's rooms/closet. If you call the front office at 3:00pm during business hours the manager has already left for the day and the only way to contact anyone who should be able to do anything is email and of course they are not quick to respond. She is not the only one with these experiences. Unacceptable and unsafe living conditions! Terrible Management!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Montara Park responded to this review
Your review is very concerning to us. We would appreciate it if you would contact our office team by emailing leasing@campuslodgenorman.com to further discuss your recent experience. We hope to rectify your concerns and create a more positive... experience moving forward. Thank you!