6/18/24
Maintenance issues and security issues
They say this is a gated community, the gates have not worked since I moved in 7 years ago. Cars and other items have been and still are being stolen. Any work orders has to be done on line then it never gets done and they close it saying it has been. I know I tenant who has had no air conditioning for almost 3 months and another that their sink does not work and has not since they moved in. The water bill has gone up to nearly 200 dollars a month and when asked to talk to property owner the... office personal said they do not know. I will be moving soon.
Review from Apartments.com
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Property Manager at Esplanade By The Lake responded to this review
Hello. We are concerned to hear this has been your experience, but we do appreciate you taking the time to share this feedback with us. Please reach out to us here in the office at your earliest convenience so that we can go over your maintenance and... upkeep concerns, as well as discuss how we can give you more of the peace of mind you deserve. Thank you and we look forward to speaking with you soon.