11/9/23
Immense problems all around
Paper thin walls so can hear people stomping above you or tvs playing next door, office will lie to you and say they did pest control when they did not and after being caught lying they try to say it was a technical error, no one mans the pool so people play loud music all day in the summer, poor insulation (feels like the heat is constantly leaving the unit, electric bill is always high in the winter), lies about doing *extremely important yearly* fire inspection checks (was told they would... reschedule since they for some reason couldn't get into my unit but 4 months later nothing happened), valet trash guy that costs $30/mo only sometimes decides to pick up your trash, so unless you can walk it to the dumpster, you'll get fined $25 for leaving it outside your front door even though it wasn't your fault it wasn't collected. And the valet trash guy will let trash bags fall off his truck so every morning you have to avoid them and it makes the place look literally trashy. Only good thing about this place is the open concept living and location. Just a bunch of liars and wasted costs otherwise.
Review from Apartments.com
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Property Manager at The Reserve at Quail North responded to this review
Hi there. We're concerned to see your review and we would like the opportunity to better address your concerns. There is no username associated with your review, and we cannot reach out to you. Please give us a call at your convenience at (405)... 451-3947 so we can better assist you and work to improve your residency experience.