Arbor Creek Apartments

Since the new office staff came in last year this place has really picked up! I feel like we are actually being heard and the apartments are really turning around. The only bad thing would be that the locker room door is always getting stuck and management (PM & APM) is always busy but it's ok as the leasing staff is very helpful too!

Arbor creek in beaverton is a terrible apartment complex. I lived there for 2 years and during that time span a roofer fell through my ceiling into my apartment, got insulation all over my apartment and my child’s toys, no one ever came from the apartment complex to check and see if we were okay or if the roofer was ok. We were told that they would professionally clean our apartment twice and this was never done. We had a huge crack in the ceiling, black mold in EVERY window, the property... manager never returns your call. I’ve called the managing company 5 times in one day and no one ever returned my calls/voicemails, when submitting work orders they take weeks to respond and do not care about their tenants whatsoever. I also had an issue with a woodpecker that was pecking on the metal part of the gutter, this went on for over 3 days, I left voicemails and called the office multiple times and the issue wasn’t resolved for over 3 days, and they didn’t care that my child, who is under 2, was not able to sleep due to the woodpecker pecking right above her room. After moving out of the apartment complex I was then charged for carpet cleaning, even though I was told the carpet was clean when I moved in. That was a complete lie. I hired my own carpet cleaning company and when they clean the carpets in my unit the water was completely black each time they cleaned over the carpet. The water never changed from black or got lighter. I was then told by security properties that I owe them $167 for the carpet cleaning fee. I told them that I would like to speak to the managers at arbor creek to discuss this charge and I still have yet to get a phone call from them. But I continue to get emails saying I owe them money. I then was still never removed from their Amazon hub account and was emailed and texted about packages that came which ended up not even being mine. And the cherry on top of everything is when I went to arbor creek today to see if this package was mine and I stood outside the office for over 10 minutes until a maintenance worker saw me and had asked if I had been helped. In conclusion, this was the worst experience I’ve ever had living at an apartment complex. They do not care about their tenants at all. Read More

Llevamos 5 años viviendo aquí en arbor creek y puedo decir nos gusta el lugar. No hemos tenido problemas

Whatever you do, don't rent here. If it's your absolutely last option, make sure you document every conversation and when you move in, take pictures of absolutely everything.

Great place to live. Love the commons. Staff very friendly and will work with you.