5/29/21
Terrible service and Rent payment issues
I stayed at the Preserve Apartments for over a year, and had multiple appliance issues. After filing numerous reports I sadly received no attention. Furthermore, I had several issues with the apartment processing rent. Online services being glitchy as well as money orders taking over three weeks to post. If you want an overly expensive apartment with no upkeep, maintenance services, or office support these apartment homes are perfect for you!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Aspire Oregon City responded to this review
Hello,
Thank you very much for your feedback. We're sorry to see you left our community frustrated and that your experience was less than stellar. Our staff takes great pride in providing professional services in a prompt manner. We're disappointed... that we did not meet your expectations. As an owner managed community, we have a vested interest to ensure that our community is well maintained at all times and consistently evaluate our policies and procedures. Your feedback is critical to ensure that we are continuously improving our initiatives to enhance the experience of every resident and the community overall. Should you like to discuss the issues you experienced in more detail, our community manager would be more than happy to talk with you privately. Thank you for having been a resident of our community and we wish you all the best in your new home. - The Preserve Team