Trexler Park by OneWall Apartments

I lived here for a little over one year and was greatly disappointed with my experience. During our walkthrough of the apartment we were told we would be getting a new dishwasher installed before we moved in. Upon moving in it was apparent that the dishwasher was old as it had dirt in all of the crevices. The cabinets were sticky and the countertops were stained. The bathtub had been painted with white paint that peeled off the first time we used the shower to reveal scratches and stains in the... surface of the tub. The washer was so small it could not wash more than 2 towels without shaking so much that it moved the entire washer/dryer unit. My boyfriend lived here for 6 months before I moved in was added onto his lease. It took over a month just to receive a signed copy of the lease after I moved in which I needed for other things in my move! When I moved in I was not given my own key to the mailbox or my own fob to access the clubhouse despite requesting them. When trying to terminate my lease I left multiple messages over the course of weeks with no response. There are so many other apartments in the area don't waste your time with this one! Read More

They never answer their phones and if they do by chance then they just take a message saying they’ll get back to you but never do. Still waiting for a call back from the 5+ messages I’ve left. Pretty unprofessional. Highly recommend to avoid.

TL,DR: live somewhere else

Been renting here for about one month. Last Friday, my oven caught on fire while preheating. There was nothing in it, yet when I opened the oven door, there were flames coming through the floor. Good thing the fire alarm works at least, because within minutes the apartment became dangerously smoky. We put it out with a fire extinguisher immediately and left the house, waiting for the smoke to clear out. Afterwards, we cleaned up the mess for 3-4 hours.

They sent a... maintenance guy that night who basically told us: "There's no gas leak. Things like this happen. It's ok guys. Way to put it out"

Monday, I went to the office after I came back from work a bit early at ~2, because I was told to "file and incident report". The lady at the front tells me the boss lady has to do it, but she's in a meeting and they will call me when she's done. At 4:30 I walked back to the office, since they hadn't called back. Turns out boss lady just finished her meeting and "has to go" and she will "do it Wednesday".

Also, the walls are paper thin, even on the "new" side.

Basically, both the infrastructure and staff are terrible. It looks nice on the outside, but if I could do it again, I'd live elsewhere. Read More

I am giving this place one star because the maintenance staff were great, but this was the worst rental experience I have ever had! The management office is unprofessional and they never answer the phone, despite sitting at their desk all day. Their fees are atrocious, and they often make mistakes with billing. There was mold in my apartment and they did nothing. Ever person I know that has lived here, despised it and moved out, some even broke their lease to do so. The new apartments are nice,... but it is not worth the headache of dealing with management. The only positive thing is the maintenance staff. It is actually the only office you can get in contact with through the office number. They are quick with repairs and always on the premises. Read More

Its a excellent place to live. staff is extremly nice and maintance is wonderful.