The Landings by OneWall Apartments

I moved to The Landings 2 years ago. It was beautiful and well maintained. Still is, but it's infested with the smell marijuana.

The leasing company is comically awful! You can find apartments of similar quality (or nicer) for less in the area and the horrific leasing company combines all the terrible aspects of a large leasing company with the shady practices of a bad landlord!
You can expect:
• Enormous rate hikes year over year (10%) so even if you get a decent rate your first year, you are in for a bad time unless you want to move every year of your life
• Copious maintenance issues that takes days or weeks to resolve... (I am on my third water heater, have had sewage back up into my bath tub 4 times, have had to go without heated water in mid winter, and randomly lose electricity to half the apartment). It is exhausting to deal with this ALL OF THE TIME, it is literally like a second job and a constant source of anxiety.
• "Losing your checks" on more than one occasion, and then when you insist that you left it there inbox they will magically find it but not waive late fees caused by their own negligence. You are basically forced to use the direct ACH service because of how incapable they are of handling actual checks.
• A completely unresponsive leasing office. It can take weeks to get a response to an email and even then they are absolutely NO HELP. They make 0 accommodation, do not negotiate, show no understanding, and are overall rude and inconsiderate.
• After hours maintenance is not even worth trying. After sitting on hold for 30 minutes you will talk to a call center employee who will attempt to deploy maintenance staff. IF you actually get maintenance, it will likely be someone who had to drive an hour to this location, just not to have the tools to fix what is broken. They will be understandably frustrated and so will you, so a bad time all around. Then you get to wait another day to have your issue resolved.

I feel they have seriously taken advantages of residents during the pandemic. During a time where it is extremely difficult to move they are still practicing enormous rate hikes and completely inflexible. Additionally, the credit for not being able to use advertised services is LAUGHABLE.

It is genuinely a shame that what could've been a very positive leasing experience has been turned sour by their inability to do anything correctly AT ALL.

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The apt is so modern! The heating system is modern washer/dryer is modern. Before in my old place nothing was modern! Just a little bit minor issues in the apt but those issues were fixed! All the neighbors are so nice and kind!
The apt is so big like 1060 square feet my old place was like 750 square feet!
The clubhouse it so amazing it looks very nice too!
The Landings by one wall also have a very nice pool and
playground too!

I loved living at the landings. And wouldn’t have left, but had to move for work. Would highly recommend this community!

Have lived here for a few years now. And the rent is so high that I have a hard time saving to move. The staff is terrible only on their own ajenda. You think because they overcharge so much that management would provide better service. Save yourself a headache and go ANYWHERE ELSE!